Shipping Policy
At Chocobreeze, we aim to ensure that your personalized chocolates reach you in perfect condition and on time. Please review our shipping policy to understand how we handle the delivery of your orders.
Shipping Locations
We currently offer shipping across INDIA. If you’re located outside of this area and would like to place an order, please contact us at sales@chocobreze.com for assistance.
Processing Time
Once your order is placed, our team carefully prepares your personalized chocolates. This process typically takes 4-5 business days, depending on the complexity of your order.
Shipping Time
After processing, shipping times vary based on your location and the shipping method selected. Standard shipping usually takes 7-8 business days. We also offer expedited shipping options at checkout for faster delivery.
Shipping Fees
Shipping fees are calculated based on the size and weight of your order, as well as your delivery location. The final shipping cost will be displayed at checkout.
Order Tracking
Once your order is shipped, you will receive an email with tracking information, allowing you to monitor your package’s journey to your doorstep.
Packaging
Our chocolates are carefully packed in secure, insulated packaging to ensure they arrive fresh and in perfect condition. We take extra care during warmer months to prevent melting during transit.
International Shipping
For international orders, please contact us at sales@chocobreze.com to discuss shipping options. Additional customs duties, taxes, and fees may apply and are the responsibility of the customer.
Shipping Issues
If you encounter any issues with your shipment, such as delays, damage, or lost packages, please contact our customer support team. We will work with the shipping provider to resolve the issue as quickly as possible.